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Our auto body collion repair process

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Repair Process

In the state of Ohio, we have the right to choose law: your vehicle belongs to you, not the insurance company. Insurance companies always want to save money, so they will try to steer you towards repairing your vehicle at one of their repair shops. These repair shops let the insurance company direct them in the repair of your car, which is a conflict of interest. Here at Performance Auto Collision, we are not a direct repair for any insurance companies; we work for you, repairing your vehicle to pre-accident condition. If we find something the insurance company has missed or just couldn't see because it was hidden, we take pictures and send them to the insurance company to have them re-adjust the original estimate. We stand behind our lifetime warranty and will always advocate on your behalf to get your vehicle repaired rightthe first time...

Because the collision repair process is very unique, we want to take a few moments to help our clients understand the process.

The process begins when you, the client, file a claim with your insurance company.

  • PREPARE & ESTIMATE
  • The first step in the repair process for your vehicle is a repair analysis performed by a qualified inspector. You will receive a detailed report outlining the necessary repairs for your vehicle, and a free estimate will be sent to you for your review and approval before any repairs are made. Furthermore, you will receive free repair consulting from one of our experts to answer any questions you may have prior to any repairs.

  • AUTHORIZATION & APPOINTMENT
  • Once your vehicle has passed inspection and a repair quote has been provided, we will just need your approval on associated costs and repairs to complete the authorization process. As an additional help, appraisals, team will coordinate appointments, and any other information required by your insurance our provider.

  • BLUEPRINT & DISASSEMBLE
  • Upon your approval, your vehicle of repairing process will begin with an in-depth evaluation during disassembly. the If further repairs are needed, we will provide you with an updated repair estimate and require authorization before proceeding.

  • ORDER PARTS
  • Performance Auto Collision provides quality in all vehicle repairs. To maintain our quality standards, we take pride in using factory Original Equipment Manufacturer (OEM) parts for our repairs, unless otherwise requested. Using OEM parts guarantees that we meet factory specifications when it comes to safety, reliability, and performance.

  • STRUCTURAL REPAIRS
  • Any vehicle involved in a high-impact accident may need structural realignment, which will be determined after a diagnostic. If signs of structural damage are discovered, you will be notified before any realignment repairs are made.

  • BODY REPAIRS
  • As a trusted collision center in Columbus, Ohio, we will work rigorously to return your vehicle to safe conditions and to meet factory specifications. All repairs will be handled from the frame to the body panels, so you can rest assured that your vehicle is in good hands.

  • PAINT & REFINISH
  • Our team guarantees that your vehicle's repairs will be completed correctly the first time. Areas will be restored touch-ups that may require and resurfacing to return your vehicle to excellent condition. We make it our priority to ensure that your vehicle looks as good as new when completed.

  • Vehicle Reassembly
  • At this stage, the reassembly process of your vehicle will begin. Final touches will be done with precision to ensure your vehicle is brought back to life and free from damage.

  • DETAIL & INSPECT
  • At this stage, the reassembly process of your vehicle will begin. Final touches will be done with precision to ensure your vehicle is brought back to life and free from damage.

  • DELIVERY
  • After a vehicle inspection is completed, we will ask you to do a vehicle walkaround to view your repairs. After approving the repairs, we will then ask you to complete the final paperwork and provide you with necessary aftercare instructions. This is part of our promise to deliver great customer service and ensure that you are satisfied with your repairs.


Our Goal too you

As an auto body repair shop in Columbus, Ohio, we offer a collision repair process that makes us a one-stop shop for all collision repair needs. Being involved in a wreck leaves uncertainty, and we promise to be by your side during this process. Our collision center also serves many cities surrounding the Columbus metro area. We guarantee you will drive off our lot with the satisfaction that your vehicle has received the best quality care.